TV Made Easy

Coming soon in March for Digital Cable customers

Time Warner Cable wants to make your life simpler and easier through the services we deliver and how we deliver them. We're proud to announce finding what you want to watch will get easier in March! It's TV Made Easy!

Digital Cable Customers in greater Cleveland are getting Navigator. Click here to learn more about our innovative on-screen guide.

  • All Digital set-tops in Greater Cleveland will convert to Navigator in March and you don't have to do a thing.
  • Navigator will arrive on all set-top boxes at different times in March for different models. As a result, you may temporarily have Navigator on one set-top and the current guide on the others. All set-top boxes will eventually receive Navigator in March.
  • Watch your mail in Late February for more information on Navigator.


More exciting Digital Cable changes coming in March

Our HD offerings are so robust, we're moving the HD Channels to the 1000 block and grouping them by category.

  • To find your favorite HD Broadcast channel, just add 1000 to the Lifeline Basic channel position number.

  • To find your favorite Digital Channels in HD, just add a "1" to the Digital Channel number or go to Channel 1001 and start surfing.

  • All your Free On Demand favorites are moving to the "Free 400s." This includes Primetime On Demand with your favorite primetime shows and Kids on Demand with kids favorites such as Nickelodeon and PBS Kids Sprout. Local on Demand, your source for free local high school football, travel and news On Demand, moves to channel 411.

  • Movies on Demand moving to the 500s gives you instant access to hundreds of hit movies now on our leading-edge platform.

Bookmark this site as a reference to the channel guide for your particular area, and related updates which are always posted here as they become available.

 

Time Warner Cable Customers: view your
current & future channel lineup.

Step 1: Select your state

 


NOTIFICATIONS:

 

Greater Mentor Area Customers:

Motorola® & General Instrument Cable Boxes in your home are ready for an upgrade. Look for a letter in the mail coming to your home for complete details.

The new box will replace your current box and will deliver all the channels you've come to love. There will be some slight changes to the On Demand services in your channel lineup, and you will have access to an expanded interactive guide with new features.

This upgrade of your equipment is at no cost, and only impacts boxes manufactured by Motorola® & General Instrument.

To Swap your Motorola® & General Instrument Cable Box(es), visit the Mentor or Concord Sales and Service Centers. If you choose to swap via this option, we'll say "Thanks for stopping by" with a coupon book good for 6 Video On Demand Movies.*

7820 Division Drive
Mentor, OH 44060

7757 Auburn Rd
Concord, OH 44077

For directions to the Mentor or Concord Sales and Service Centers, please click on the link below
http://www.timewarnercable.com/NortheastOhio/aboutus/paymentcenters.ashx

Your Motorola® & General Instrument Boxes may look like these below, and they may say 'Comcast' on them.

EXTENDED OFFICE HOURS AVAILABLE AT SOME LOCATIONS

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Channel lineup and pricing packages are subject to change. Some channels are only available separately or as part of different levels of service from Time Warner Cable and may require an additional subscription.  Certain channels (i.e. those not designated as “viewable on retail one-way CableCARD devices”), packages, and services require digital cable equipment with two-way capabilities.
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